Fast-moving, dynamic and competitive, the Logistics and Distribution industry, more than almost any other, relies on having the right people in the right place at the right time.

Used by companies including Lynx, Sainsburys Distribution, Gist, Exel and Ocado, SMART's solution for Logistics and Distribution helps employers achieve greater profitability, whilst enabling a faster response to customer demands and compliance with challenging legislative and regulatory standards and processes.

The challenge

• High staff absence, turnover, recruitment and replacement costs
• Heavily unionised industry
• Maintaining employee visibility and accuracy of attendance data
• Seasonal fluctuations of demand and staff availability
• Planning and deploying staff with the correct skills at the right times to meet customer Service Level Agreements
• Training notification and controlling renewable skills and dates
• Managing staff contracts and terms and conditions
• Working Time Regulations compliance

The SMART solution

• Accurate attendance recording
• Greater employee visibility and control
• Fulfils recording and monitoring obligations resulting from working time legislation
• WTR and drivers hours compliance
• Analysis of POA, waiting time and driving time
• Management reporting and the integration of data with enterprise solutions including HR, Payroll, and WMS
• Activity costing and integration with WMS data
• Management of annualised hours

The benefits

• Reduced overtime costs
• Improved morale
• Better responsiveness to customer demands
• Efficient day to day business operations
• Streamlined administration processes

For case studies and press releases related to this industry please see our Publications section.